Frequently Asked Questions
Everything you need to know about Pidgin Doll couture and collectibles
When will my order ship?
In-stock items typically process within 3-5 business days. For limited edition dolls and pre-order fashion drops, please refer to the specific timeline listed on the product page.
Do you offer international shipping?
Yes, we ship our dolls and accessories worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your location and selected carrier.
What is your return policy?
Due to the collectible and limited nature of our products, all doll sales are final. For apparel and accessories, we accept returns within 14 days of delivery provided the items are in original, unworn condition.
Are the dolls suitable for children?
Pidgin Dolls are designed as high-fashion art collectibles intended for adult collectors. They contain small parts and delicate finishes that are not suitable for children under the age of 14.
How can I ensure I don't miss a limited release?
The best way to stay informed about upcoming drops is to subscribe to our newsletter and follow our official social media channels for real-time announcements.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay. For high-value collectibles, installment payment options may be available at checkout via Klarna or Affirm.